Privacy Policy
Food and You (“we”, “us”, or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
Information We Collect
- Personal Information:
- Name
- Contact details (phone number, email address)
- Delivery address (for product purchases)
- Billing information
- Technical Information:
- Device information (type, operating system)
- IP address
- Usage data (pages visited, interactions on the website)
We collect this information through various methods:
- Information you provide directly: for example, when you book a session, make a purchase, or contact us.
- Automatic collection: we may collect technical data about your device and browsing behaviour when you interact with our website.
How We Use Your Information
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To process your bookings for 1-to-1 sessions, workshops, or other services.
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To process and deliver product orders.
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To communicate with you about your orders, bookings, or inquiries.
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To improve our website, services, and customer experience.
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For internal administrative purposes, such as fraud prevention and record-keeping.
Legal Basis for Processing
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To fulfil our contractual obligations to you (e.g., delivering products, processing bookings).
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To comply with legal requirements (e.g., tax and accounting regulations).
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For our legitimate interests (e.g., improving services, ensuring security).
Sharing Your Information
- With trusted service providers who assist us in operating our business (e.g., payment processing, delivery services).
- If required by law or to protect our rights.
- We may share anonymised, aggregated information for research or marketing purposes.
Data Retention
Your Rights
- Access your personal information.
- Request corrections of inaccurate data.
- Request deletion of your personal information.
- Restrict processing of your data.
- Object to certain types of processing.
- Request data portability (receive your data in a structured format).
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To exercise these rights, please contact us at info@foodandyou.uk.
Cookies
Types of cookies we use:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Help us understand how visitors use the site.
- Marketing Cookies: Used to deliver relevant promotions and advertising.
You can opt out of non-essential cookies via your browser settings, but this may affect your website experience.
Security
Children's Privacy
Changes to This Policy
Contact Us
- Email: info@foodandyou.uk
- Phone: 07597 206 717
Additional Information
By using our website or services, you agree to this Privacy Policy.